DeskNote.iOS is Digitizing Courtesy and Collaboration
Yinnette Olivo
as Director of Product
This detailed case study explores the unique challenges, strategic approaches, and collaborative successes of DeskNote—highlighting its dynamic note templates, scheduled delivery engine, and secure analytics dashboard that redefine how professionals craft, send, and track digital notes.
The Vision
DeskNote is a cross‑platform iOS and web app that brings note creation, customization, and delivery under one intuitive roof.
My vision for DeskNote was to eliminate the hassle of jumping between email, word processors, and calendar apps—transforming every professional correspondence (thank‑you notes, meeting summaries, memos) into a seamless, branded digital workflow. By offering rich templates, precise scheduling controls, and real‑time engagement insights, I set out to empower users to send polished notes on time, every time, and to understand how recipients interact with their messages.
North Star
Empower professionals to seamlessly create, customize, and dispatch at least five branded digital notes per week—while ensuring over 90% on‑time delivery and achieving a 50% lift in recipient engagement through real‑time analytics and intuitive scheduling.
The Challenge
Professionals faced fragmented workflows: drafting in one tool, formatting in another, scheduling in a calendar, and never knowing if their note was opened. This complexity led to missed deadlines, inconsistent branding, and zero visibility into recipient engagement.
The Results
In usability testing, drafting time dropped by 50% and scheduling errors decreased by 70% thanks to intuitive templates and calendar sync. Within the first month post‑launch, DeskNote facilitated over 1,500 professional notes, with average drafting time under five minutes and a 30% lift in open rates. User satisfaction scored 4.8/5, and corporate clients onboarded grew by 20% quarter over quarter.
Visit the website to learn more at www.desknote.com,
or go to the apple store to download.
Need Help
Let's Connect!
I am eager to contribute my expertise and help your team create impactful and innovative solutions.
Yinnette Olivo Digital Portfolio
Crafting User Experiences & Design Elegance
© 2025. All rights reserved.