Hi, I'm Yinnette, a
Full-Stack Designer & Product Strategist

A trailblazer in the SaaS and Service Design arena with over 20 years of UX and visual design expertise, delivering transformative solutions that empower Fortune 500 companies, their teams, and their customer experiences.

These are some of my best designs.

Charting a trail of creative innovation, transformative user experiences, and impactful professional growth.

Marketing SaaS

V12 Product Platform

Case studies that reveal the strategic journey behind transformative digital design experiences.

Procurement

Muzes is an A.I. Enterprise Procurement Platform

This detailed case study explores the unique challenges, strategic approaches, and collaborative successes of Muzes.ai...

Big Data SaaS

Transforming Data Purchasing with a New Self-Service Platform

Learn how I led design on a revolutionizing new platform to help customers self-service their marketing data...

Procurement

Delivering Digital Formalities and Appreciation via The DeskNote App

Learn how I spearheaded the design of a revolutionary app that empowers professionals to send and organize digital notes.

Logistics SaaS

A global platform to streamline independant shippers

This case study examines the integration of the agile CraftWorx methodology with the Technology Academy training site...

Logistics SaaS

Transforming Communication for Automated Billing Experts

This case study examines the integration of the agile CraftWorx methodology with the Technology Academy training site...

Where UX Design Meets
Skills and Expertise.

Bridging user insights with creative innovation for impactful solutions.

25

Years of Experience

16

Project As Design Lead

33

Enterprise Solutions

8

Startup Launches

User Experience & Design Leadership

I lead multidisciplinary teams, shaping user-centered strategies to deliver exceptional digital experiences

Qualitative & Quantitative User Researcher

I blend both qualitative and quantitative methods to reveal user insights, turning data into clear, actionable improvements.

Business Insights Analyst

I convert complex data into sharp insights, fueling smarter decisions and tangible growth.

Digital Process Improvement & Automation Specialist

I streamline workflows by automating tasks, boosting efficiency with modern tech solutions.

Customer Experience Designer

I design intuitive experiences that delight users, making every touchpoint engaging and simple.

User Interface Designer

I craft clear, user-friendly interfaces that merge visual appeal with effortless functionality.

Design Systems Designer & UI Engineer

I develop scalable design systems and modular components to ensure seamless digital consistency.

Brand Designer & Go-To-Market Readiness Specialist

I shape distinctive brands and launch-ready strategies that spark market engagement and growth.

My Latest Designs and Research Case Studies.

Check out some of my research, designs and independent freelance projects.

Service NOW

Discover API Center

A dedicated initiative to understand the security needs of the employees and vendors and transform the API Center at Discover.

Sharepoint

The Hub at TechData

A dedicated initiative to understand the security needs of the employees and vendors and transform the API Center at Discover.

Where Expertise Meets Growth

I'm a full-stack designer with over two decades of experience. I began my journey in 2001 as a web developer, transitioned into digital graphic design, and spent six years in publishing and marketing. In 2012, I shifted my focus to UI/Interaction design, fully embracing UX/UI design.

Principal Product Strategist & (UX) Designer

Discover Financial

Nov 2021 - Apr 2024

User Experience (UX) Design Manager

V12 Data by Porch Group

Feb 2020 - Oct 2021

Director of Product UX

SiteZeus

Nov 2017 - Dec 2019

Principal II User Experience (UX) Designer

Cardinal Solutions

Aug 2014 - Dec 2017

Lead User Experience (UX) Designer

Mad Mobile

Feb 2012 - Aug 2014

Lead Interaction Designer

The New York Times

Aug 2010 - Feb 2012

Exploring creative insights and unlocking innovative ideas.

Discover a curated space of transformative ideas, forward-thinking strategies, and compelling insights that shape the future of user experience

Yinnette Olivo

posted on 04/09/2025

Yinnette Olivo

posted on 04/09/2025

Yinnette Olivo

posted on 04/06/2025