How Walmart Is Revolutionizing Retail Hiring through Mobile Technology
How Walmart Is Revolutionizing Retail Hiring through Mobile Technology
Yinnette Olivo
as Lead Product Designer
This case study delves into Walmart\'s initiative to transform its hiring process. Focused on agility and ease of use, the project leveraged mobile technology to enable managers to perform hiring tasks on the go, reducing the time and complexity of recruiting retail associates.
The Vision
Empower Walmart’s store managers and associates with a seamless, mobile-first hiring experience that redefines agility and efficiency in retail recruitment. By leveraging innovative mobile technology, we aspire to transform the hiring process into a streamlined, user-friendly journey, ensuring that the right talent is onboarded quickly and effectively to meet the dynamic needs of our global retail operations.
North Star
Empower Walmart’s retail managers to prescreen, interview, hire and onboard new associates in less than 24hrs.
The Challenge
Emily needs to hire five new cashiers quickly. Using the Walmart Hiring Mobile App, she effortlessly posts five requisitions in one sitting. The app allows her to duplicate a recent job listing or create new ones. As applications roll in, the system automatically pre-screens candidates and populates the qualified list.
If one role is filled, the app seamlessly assigns similar candidates to the remaining positions. Within 48 hours, Emily has candidates in the onboarding process, guided through every step. For specialized roles, such as a Pharmacy Technician, the app allows her to post one job at a time, ensuring certifications are met.
The Results
Through Walmart’s new mobile hiring solution, I’ve experienced a significant shift in how I manage recruitment. The ability to screen and schedule interviews directly from my phone has streamlined my day, allowing me to focus on other essential tasks. The AI-driven pre-screening has made finding the right candidates faster and more accurate, while job posting automation saves me time. Overall, this system has reduced our hiring process to just a day, making it easier to keep my store fully staffed and running efficiently.
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Yinnette Olivo Digital Portfolio
Crafting User Experiences & Design Elegance
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