The Digital Design & UX Library

Charting a trail of creative innovation, transformative user experiences, and impactful professional growth.

An Methodological Approach to Tech Governance

This case study examines the integration of the agile CraftWorx methodology with the Technology Academy training site...

An Methodological Approach to Tech Governance

This case study examines the integration of the agile CraftWorx methodology with the Technology Academy training site...

Design System Exploration for a Healthcare Billing Platform

This case study reflects a design proposal created during an exploratory phase for a healthcare billing automation platform. The work presented here was submitted through an agency partnership but was not accepted or adopted by the client. All visuals and commentary are included for educational and portfolio purposes only, and do not reflect the client’s final brand or product direction.

API Center for Enablement and CraftWorx tackle the Complex World of APIs at Discover

This case study focuses on the recent project undertaken at the API Center at Discover Financial Services. Despite the center serving its intended purpose, feedback from discovery user interviews indicated several limitations in functionality, prompting a need for an overhaul.

TechData’s Portal Leading to Employee Engagement, Productivity and Satisfaction

TechData's transformative intranet redesign significantly enhances employee engagement, collaboration, and productivity, marking a major step forward in corporate internal communications technology.

Spearheading the Digital Dining Revolution with Outback Steakhouse’s Online Ordering System

This case study explores how I led the end‑to‑end redesign of Outback Steakhouse’s online ordering system, transforming a fragmented, high‑friction experience into a cohesive, mobile‑first platform that drove measurable increases in conversion, average order value, and customer satisfaction.

How V12’s E-Commerce Strategy for Selling Data is Transforming the Self-Service Industry

This UX case study delves into how V12’s innovative B12 product platform and self-service data marketplace are revolutionizing customer interactions and data purchasing behaviors, setting new standards in the digital marketplace.

How Walmart Is Revolutionizing Retail Hiring through Mobile Technology

This case study delves into Walmart\'s initiative to transform its hiring process. Focused on agility and ease of use, the project leveraged mobile technology to enable managers to perform hiring tasks on the go, reducing the time and complexity of recruiting retail associates.

Digital Transformation

Discover API Center

Case studies that reveal the strategic journey behind transformative digital design experiences.

Digital Transformation

Discover API Center

Case studies that reveal the strategic journey behind transformative digital design experiences.